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Terms and Conditions

Please read these terms and conditions carefully before using this website. Your use of this web site confirms your unconditional acceptance of the following terms and conditions. If you do not accept these terms and conditions, do not use this website.

1. Products, Content and Specifications. All features, content, specifications, products and prices of products and services described or depicted on this Web site, www.avuva.com (this "Web Site"), are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate that might vary very slightly. Avuva makes all reasonable efforts to accurately display the attributes of our products, including the applicable colors; weight dimensions and technical specifications, images and description

The inclusion of any products or services on this Web Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local laws in Arab republic of Egypt (including minimum age requirements) regarding the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.

2. Shipping Limitations. When an order is placed, it will be shipped to an address designated by the purchaser if that shipping address is compliant with the shipping restrictions contained on this Web Site. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to yourself by the carrier.

Delivery time might differ based on customers’ location and accuracy of the address and information provided by the customer. Orders delivery timings is calculated from the time the shipping company receives the order\parcel. Deliveries to areas of Cairo, Alexandria, Canal cities and Delta takes from 24 hours to 48 hours. Deliveries to the areas of Central and Upper Egypt and remote areas takes from 48 hours to 72 hours or according to shipping company remote areas delivery schedule.

3. Accuracy of Information. We attempt to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or correctness of any information on this Web Site. For example, products included on this Web Site may be unavailable in stock. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by e-mail, the receipt of an e-mail order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. The client might receive also a phone call from our side to confirm the process within 48 hours, we reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.

4. Use of this Web Site. You are either at least 16 years of age or are accessing the Site under the supervision of a parent or legal guardian. The design of this Web Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of MedLink For Investment and Commercial Agencies S.A.E. All rights reserved. You may not modify the information or materials displayed on or that can be downloaded from this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity in Arab republic of Egypt

5. Trademarks: Certain trademarks, trade names, service marks and logos used or displayed on this Web Site are registered and unregistered trademarks, trade names and service marks of Avuva and its affiliates. Other trademarks, trade names and service marks used or displayed on this Web Site are the registered and unregistered trademarks, trade names and service marks of their respective owners, Nothing contained on this Web Site grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without the written permission of Avuva.

6. Linking to this Web Site. Creating or maintaining any link from another Web site to any page on this Web Site without our prior written permission is prohibited. Running or displaying this Web Site or any information or material displayed on this Web Site in frames or through similar means on another Web site without our prior written permission is prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations in Arab republic of Egypt.

7. Third Party Links. From time to time, this Web Site may contain links to Web sites that are not owned, operated or controlled by Avuva or their respective affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Web Site. Neither we nor any of our respective affiliates are responsible for any content, materials or other information located on or accessible from any other Web site. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other Web sites, or any content, materials or other information located or accessible from any other Web sites, or the results that you may obtain from using any other Web sites. If you decide to access any other Web sites linked to or from this Web Site, you do so entirely at your own risk.

8. Inappropriate Material. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material or comments that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this Web Site. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.

9. User Information. Other than personally identifiable information, which is subject to this Web Site's Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Web Site in any manner ("User Communications") is and will be considered non-confidential and non-proprietary. We and our respective affiliates and our or their designees may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. We may, but are not obligated to, monitor or review any User Communications. We will have no obligation to use, return, review, or respond to any User Communications. We will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable.

10. Disclaimers.

We hereby expressly disclaim all liability for product defect or failure, claims that are due to normal wear, product misuse, abuse, product modification, improper product selection, non-compliance with any codes, or misappropriation.

11. LIMITATIONS OF LIABILITY. Avuva assumes no responsibility, or will be liable, for any damages to, or any viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Web Site, or your downloading of any information or materials from this web site. In no event will Medlink , or any of their respective officers, directors, employees, shareholders, affiliates, agents, successors or assigns, nor any party involved in the creation, production or transmission of this web site, be liable to you or anyone else for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this web site, any web sites linked to this web site, or the materials, information or services contained on any or all such web sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to Egypt laws for any such prohibitions.

In the event of any problem with this web site or any content, you agree that your sole remedy is to cease using this web site. In the event of any problem with the products or services that you have purchased on or through this web site, you agree that your sole remedy, if any, is from the manufacturer of such products or supplier of such services, in accordance with such manufacturer's or supplier's warranty, or to seek a return and refund for such product or services in accordance with the returns and refunds policies posted on this web site.

12. Revisions to these Terms and Conditions. These Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from

time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Web Site.

13. Choice of Law; Jurisdiction. These Terms and Conditions supersede any other agreement between you and Avuva to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms and Conditions will be governed by and construed in accordance with the laws of Arab republic of Egypt, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to this Web Site will be brought only in the court of Cairo. A printed version of these Terms and Conditions will be admissible in judicial and administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

14. Termination. You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.

15. Additional Assistance. If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact our Customer Care Department by e-mail at support@avuva.com or by phone at 01096757757.

16. Refund for Cash On Delivery Orders

In case of return and the payment method was cash on delivery , the customer is eligible for cash refund within 10 days from Avuva receiving the returned product in good condition and after the 10 days if the customer was unreachable for 10 days the money will be refund via voucher and the customer can’t request to take it in cash anymore.

17. Flash Sales

· Flash Sale promotional discounts (Flash Sales) are short time offers of items that may be deeply discounted and of limited availability.

· Flash Sales may only be applied to one unit of each product (unless otherwise stated).

· Each Flash Sale is subject to two-time restrictions. The first restriction is for the overall Flash Sale and is displayed with the specific Flash Sale. The item must be added to the Cart before this time expires. The second restriction applies after a Flash Sale item has been placed in the Cart and expires after a very limited time. Orders must be placed before the expiration of both time periods.

· A Flash Sale must be redeemed by checking out through clicking the "Proceed to Checkout" button from your Shopping Cart.

· A limited quantity of Flash Sales is available per item. If supplies are still available after all of the Flash Sales have been used, customers may purchase the item at its regular Avuva price.

· Flash Sales are good only for specific products featured.

· Flash Sales discounts do not apply to shipping or taxes.

· If you return a product purchased using a Flash Sale, your refund will equal the amount you paid for the product, subject to applicable refund policies.